AOMEI FastRecovery FAQs

Q: What is the difference between quick scan and deep scan?
A: Generally, quick scan can scan and recover accidentally deleted files in a short period of time. After the quick scan is completed, the program will automatically perform a sector-by-sector deep scan, which is able to find more lost files, and this deep scan lasts for a longer period of time as compared to the first scan.

Q: Do I have to wait for the scan to finish before I can recover files?
A: You can recover files during the scan without waiting for FastRecovery to complete the entire drive scan.

Q: Can I recovery partition from a damaged disk?
A: Partition Recovery can recover partition if the disk is detected by your computer. If your disk is damaged physically, the lost partition can’t be recovered.

Q: Why the file names in "Other Missing Files" are all numbers?
A: Files under "Deleted Files" keep complete file names and directory structures, while files with missing file names and directory structures are categorized according to file type under "Other Missing Files" are automatically assigned a purely numeric file name by the program.

If you can't find the file by searching for the filename, it may be the filename and directory structure of the file have been lost, you can try to filter the type, date modified, size and preview to confirm whether it is the file you want to recover or not.

Q: What scenarios does "Crashed PC Recovery" apply to?
A: It applies to the following scenarios:

1. The computer cannot boot due to accidental updates or other reasons.

2. Sudden blue screen or black screen after booting up.

3. Windows stuck in an automatic repair loop.