My Administrator Password Is Not Working: Troubleshooting Solutions

To deal with the “my Administrator password is not working” issue, you can get some practical methods according to this article. Let's dive in and find the best way to overcome this challenge.

Tina

By Tina / Updated on June 15, 2023

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My Administrator password is not working

The Windows 10 Administrator password serves as the primary security measure that protects your computer or online accounts from unauthorized access. It grants you elevated privileges to make system-wide changes, install software, and modify critical settings. However, if you find that your administrator password is not working, it can hinder your ability to carry out essential tasks.

Double-checking the password

Before proceeding with more advanced troubleshooting steps, it's crucial to double-check the password you are entering. Ensure that the Caps Lock key is not activated, as passwords are case-sensitive. Also, be mindful of any additional spaces or special characters in the password. If you're uncertain about the correct password, try typing it in a text editor to confirm the accuracy.

Resetting the Administrator password on your Windows PC

Why is my Administrator password not working? The main reason can be losing the password, you can reset it using the following methods.

▶ Method 1: Resetting Administrator password using Command Prompt

If you find yourself in a situation where you need to solve Administrator password not working on Windows 11/10/8/7 issue, using Command Prompt can be a relatively useful method. However, it does require some familiarity with command lines.

Follow the steps below to learn how to reset your administrator password on Windows 10 using CMD.

Step 1. When you find yourself locked out of the login interface, press the "Shift" key and simultaneously click on the "Restart" option. From the available options, select "Troubleshoot".

Troubleshoot

Step 2. Next, click on "Advanced options" and then choose "Command Prompt".

CMD

Step 3. Once you are in the Command Prompt window, type "diskpart" and press "Enter".

Diskpart

Step 4. In the Diskpart utility, enter the command "list volume" and press "Enter". Take note of the drive letter assigned to the system drive. After that, type "exit" and press "Enter" to close Diskpart.

Exit

Step 5. Enter the command "move E:\windows\system32\utilman.exe E:" and press "Enter". This action will move the utilman.exe file to the original directory of the system disk.

Move Command

Step 6. Type "copy E:\windows\system32\cmd.exe E:\windows\system32\utilman.exe" and press "Enter". This command will copy the cmd.exe file to the designated path.

Copy Command

Step 7. Input "wpeutil reboot" and press "Enter" to initiate a PC reboot.

Reboot Command

Step 8. After the reboot, click on the icon resembling a person in the interface. Input "net user "Leah George" 2022" and press "Enter" to change the lost password. Your PC will then be unlocked using the newly reset password.

Human Icon

 ▶ Method 2. Resetting Administrator password using a password reset USB

My Administrator password is not working, how to deal with it? AOMEI Partition Assistant Professional is a robust password reset tool that can cater to your password reset needs for various scenarios. It is can be used on Windows 11/10/8/7/XP/Vista, ensuring that you can regain access to your computer without worry.

With this program, you can create a bootable USB for your target PC using any working computer running the same operating system. Besides, it not only allows you to reset or remove the password for your administrator account but also enables you to change the password for a local account.

By following a few simple steps, you can effortlessly complete the task of resetting your Windows administrator password. To get started, download the demo of this tool onto your computer and follow the tutorial for a free trial.

Free Download Win 11/10/8.1/8/7/XP
Secure Download

Step 1. Download it on a functioning Windows computer and connect a prepared USB drive to it. From the top pane, select "Tools" > "Reset Windows Password".

Reset Password

Step 2. Click "Next" to agree to create a WinPE bootable media.

Password Reset Disk

Step 3. Choose the target USB drive and click "Proceed".

USB Device

Step 4. You will be informed that your USB drive will be formatted during the process of creating the password reset USB. If there is no critical data on it or you have backed it up, click "Yes" to proceed.

Warning

Step 5. Once the bootable media is successfully created, insert the USB drive into the computer for which you want to reset the Administrator password. Change the boot order to allow your PC to boot from the USB.

Finish

Step 6. Upon booting into your PC, this tool will automatically open. Click "Reset Password" again and select the Windows system, then click "Next".

Select Windows System

Step 7. Choose the Administrator account and decide whether you want to remove the account password or reset it. In this case, we will select "Reset Account Password" and click "Next".

Select Account

Step 8. In the "Reset Password" window, enter the new password in the provided field and click "Yes" to confirm.

Set New Password

Step 9. Restart your computer, and you will now have your administrator password and can utilize it accordingly.

Notes:
In addition to its password reset capabilities, the AOMEI application offers other features such as disk cloning, data recovery, PC cleaner, move installed programs to another drive, etc.  It shares a range of functionalities to cater to different user needs.
There is a dedicated Server Edition available specifically designed for users of Windows Server 2025/2022/2019/2016/2012(R2)/2008(R2)/2003.

Contacting Customer Support for Assistance

If all else fails, don't hesitate to reach out to customer support for further assistance. Many companies and organizations provide dedicated support channels to help users resolve password-related issues. Contact their support team through email, phone, or live chat, and explain the problem you're facing. They will guide you through the necessary steps to regain access to your administrator account.

Preventing Future Password Issues

To avoid similar password problems in the future, consider the following preventive measures:

Use a strong and unique password that combines uppercase and lowercase letters, numbers, and symbols.

Regularly update your passwords to minimize the risk of unauthorized access.

Enable two-factor authentication whenever possible for an additional layer of security.

Keep a record of your passwords in a secure password manager to avoid forgetting them.

Be cautious while granting administrative privileges to prevent unintended changes.

Conclusion

Experiencing difficulties with “My Administrator password is not working” can be a roadblock to accessing your computer or online accounts. By following the troubleshooting solutions provided in this article, you can overcome this challenge.

Tina
Tina · Staff Editor
Tina is an English editor of AOMEI Technology. She has a positive attitude and full of energy. On her work, she always keeps thinking to figure out the solutions for users' problems, and writes the answers so that can help someone. In her daily life, she likes to sing, watch TV and sleep. She always being grateful and happy to all the things happened and all the people encountered.