Forgot Password on Surface Pro: Simple Steps to Recover Your Device

Scenario: Forgot my Surface Pro password

Forgetting your Surface Pro password can be a frustrating experience. Whether you use your device for work, personal tasks, or entertainment purposes, being locked out can disrupt your workflow and cause unnecessary stress. Luckily, there are several methods you can employ to reset the password and regain access to your Surface Pro.

Basic troubleshooting steps

Before diving into more advanced recovery methods, it's essential to attempt some basic troubleshooting steps. These steps can help you regain access without requiring additional tools or assistance. Here are a few suggestions to get you started:

★ Check for caps lock: Ensure that the Caps Lock key is not activated, as passwords are case-sensitive.
★ Verify keyboard layout: Make sure that you're using the correct keyboard layout. Sometimes, an incorrect layout can lead to password entry errors.
★ Restart your device: A simple restart can resolve temporary software glitches that may be preventing you from logging in.

If the above steps don't resolve the issue, it's time to explore other solutions when you forgot Surface Pro password.

How to unlock Surface Pro when you forgot password

When confronted with the predicament of forgetting your Surface Pro password, it becomes necessary to find out ways about unlocking the device. In such scenarios, it is vital to tackle the issue from a technical standpoint. Here, you can recover access to your Surface Pro and resume regular functionality with the following methods.

✿ Method 1. Resetting the Microsoft account password

If you’re using a Microsoft account to log in to your Surface Pro, resetting your account password can help you regain access. Follow these steps:

Step 1. Opt for the "Forgot password" option on the Microsoft password reset page.

Step 2. Provide the username of your Microsoft account. Please note that an email account may be required for verification by default. Then proceed by clicking "Next".

Important Note: If email verification is unavailable, you can attempt an alternative option. However, this alternative must have been pre-configured. If no verification alternative has been set up or there is no provision for entering a code, this password reset method will not be applicable.

Step 3. Microsoft will dispatch a code to either your email or phone. Input the code into the designated field and select "Next". Then you can enter a new password and get into your Surface Pro.

 ✿ Method 2. Utilizing a password reset disk

To unlock the device when you forgot Surface Pro password, a password reset disk is a handy tool that allows you to reset your password quickly. However, this method requires you to create the password reset disk before you forget your password. If you have a password reset disk ready, you can try this method.

Step 1. Insert the disk into your computer and click on the "Reset password" option.

Step 2. In the subsequent pop-up window, select "Next".

Step 3. Identify the password reset disk as your target by clicking "Next" again.

Step 4. Enter the new password along with a hint, and then click the "Next" button.

Step 5. To complete the process, choose "Finish". You can now log in using the newly set password.

 ✿ Method 3. Accessing the Surface Pro with another Administrator account

If you can’t log into Surface Pro when forgot password, don’t be so sad. If there is another administrator account on your Surface Pro, you can use it to regain access and reset your password. 

✿ Method 4. Using specialized password reset tool

What can you do when forgot password of Surface Pro? You may need to employ a specialized password reset tool to regain access to your Surface Pro. Here, We highly recommend employing AOMEI Partition Assistant Professional as your go-to password manager. This powerful tool streamlines the procedure of resetting a lost password, requiring only a few straightforward steps.

With its visually pleasing graphical user interface, the "Reset Windows Password" feature enables you to generate a password reset USB for password resetting purposes. This USB can be utilized to reset or eliminate the misplaced password on a variety of Windows operating systems, including Windows 11, 10, 8.1, 8, 7, Vista, and XP. Each function within the software is accompanied by user-friendly instructions, guaranteeing a hassle-free experience without the need for complex maneuvers.

Furthermore, you can place your trust in the dependability of this tool, as it is devoid of any bundled software or viruses. This instills a sense of confidence when using it. Now, let us take a moment to appreciate the process of resetting passwords facilitated by this exceptional USB password manager.

Step 1. Inserting the desired USB into your Surface Pro. Download and launch this powerful software. Locate the "Tools" option and select "Reset Windows Password".

Step 2. A small window will appear. Click "Next" to proceed.

Step 3. You need to choose "General USB Flash Disk" and click "Proceed". Keep in mind that the target USB will be formatted, resulting in the deletion of all data. Make sure to back up any important data before proceeding.

Step 4. Carefully read the information provided in the popped-up message and click "Yes".

Step 5. Exercise patience as the password reset USB is created. Once completed, click "Finish".

Step 6. Remove the USB from your computer and insert it into the locked Surface Pro. Restart the it and you will be prompted to change the boot drive. Select the USB as the boot device, choose the appropriate Windows system, and click "Next".

Step 7. The interface will display all the accounts on the PC. Select the desired account, mark either "Remove Account Password" or "Reset Account Password," and then click "Next".

Step 8. If you opt for "Reset Account Password", you can set a new password and click "Yes." If you choose "Remove Account Password", follow the provided wizard to complete the removal process.

Tip: In addition to the password reset feature, this utility offers other functions that can be beneficial, including deleting large files, wiping system drive, converting NTFS to FAT32 (and vice versa), cloning the whole disk, etc. For users specifically looking to reset the Windows Server password, it also provides a dedicated Server Version.

✿ Method 5. Contacting Microsoft support

If none of the methods mentioned above work for you, it's advisable to reach out to Microsoft Support for assistance. They have dedicated professionals who can guide you through the recovery process and help you regain access to your Surface Pro.

To sum up  

When you have forgot your password on a Surface Pro, you can follow the steps outlined in this article, getting into your device and using it without losing your valuable data. Remember to try the basic troubleshooting steps first, then choose the best method for yourself.