Fixed: Some Update Files Are Missing or Have Problems

How to fix some update files are missing or have problems? Get three feasible solutions to fix the missing update files issue and learn how to recover lost files with ease on this page.

Hedy

By Hedy / Updated on September 11, 2024

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Why some update files are missing in Windows 11/10?

Missing update files in Windows 11/10 can be frustrating, especially when you’re trying to keep your system up-to-date and secure. There are several reasons why update files may go missing or fail to install correctly. Here are some common causes:

1. Network connection issues

A stable internet connection is essential for downloading Windows updates. If your connection is slow, unstable, or disconnected, update files may fail to download or only partially download, leading to missing or corrupted files.

2. Corrupted system files

Corrupted or missing system files can interfere with the update process, preventing updates from being downloaded or installed correctly.

3. Insufficient disk space

Updates require a certain amount of free disk space to download and install. If your disk is nearly full, updates may fail due to insufficient space.

4. Antivirus or firewall interference

Security software like antivirus programs or firewalls can sometimes block the update process, leading to missing update files.

5. Outdated or corrupt update components

Update components themselves, such as the Windows Update cache, can become outdated or corrupt, leading to missing or incomplete updates.

How to fix some update files are missing or have problems

How to fix some update files are missing Windows 11 or 10? Restarting your computer is often the simplest and quickest way to resolve issues, providing the system with a fresh start.

Before restarting, make sure to save all your work to avoid losing unsaved files. Also, ensure a stable internet connection after the reboot for smooth operation.

Once restarted, you can proceed with the following troubleshooting steps.

Fix 1. Run Windows Update Troubleshooter

The Windows Update Troubleshooter is designed to fix issues related to missing or problematic update files. Follow these steps to use the troubleshooter:

Step 1. Press Win + I to open Windows Settings, then go to Update & Security.

Step 2. Click on Additional troubleshooters under the Troubleshoot menu.

Step 3. Find Windows Update and click Run the troubleshooter.

troubleshoot-windows-update

Step 4. The tool will automatically detect and fix any issues. Once completed, restart your computer and try running Windows Update again.

Fix 2. Run SFC command prompt and DISM

Corrupted system files can prevent Windows from updating properly. To check and repair these files, use the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools.

Step 1. Type cmd in the search bar, right-click command prompt, and select Run as Administrator.

Step 2. Enter the following commands one by one, pressing Enter after each:

DISM.exe /Online /Cleanup-image /Restorehealth

sfc /scannow

sfc-win-scannow

Step 3. Wait for the process to complete, which may take a few minutes. Once finished, check if the system files have been repaired.

Fix 3. Reset Windows Components manually

If the Windows Update components are faulty, you may encounter error 0x80073712. To resolve this, try resetting the Windows Update components manually:

Step 1. Open the Command Prompt as an administrator by typing cmd in the search bar and selecting Run as Administrator.

Step 2. Execute the following commands one at a time by pressing Enter after each. The first four commands stop the Background Intelligent Transfer Service (BITS), Cryptographic, MSI Installer, and Windows Update services. The last two commands rename the SoftwareDistribution and Catroot2 folders:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

windows-update-net-reset

Step 3. Restart the services you stopped earlier by running these commands:

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

windows-update-net-restart

Step 4. Once completed, close the Command Prompt and restart your computer. After rebooting, try running Windows Update again to see if the issue is resolved.

Bonus tip: How to recover deleted/lost files easily and quickly?

Now that you know how to fix missing update files, let's address another concern: recovering deleted or lost files. If you’re searching for an easy solution, AOMEI FastRecovery stands out as an excellent choice. This data recovery software can help you retrieve lost files without relying on backups. Here’s an overview of its key features:

★ Wide file recovery: Recover over 1000 types of files, including Word documents, Excel sheets, PowerPoint presentations, PDFs, photos, videos, audio files, folders, and compressed files from various storage devices like HDDs, USB drives, and SD cards.
★ Preserve original formats: Retain the original format of your recovered data for seamless use.
★ Efficient scanning options: Use Quick Scan and Deep Scan to locate all deleted and lost files on your device. You can also search for specific files by entering their filenames in the search bar.
★ Broad compatibility: Supports NTFS, exFAT, and FAT32 file systems on Windows 11, 10, 8, 7, and Windows Server editions.

With AOMEI FastRecovery, you can efficiently restore your important files, minimizing the impact of data loss.

Free DownloadWindows PCs and Servers
Free Download

Step 1. Install and launch AOMEI FastRecovery. Choose the exact partition or disk where your data is lost and click Scan.

select-drive

Step 2. Then, the recovery tool starts to scan and search. lt will execute the “Quickly Scan" first to find your deleted data fast, and then execute the “Deep Scan" for searching other lost data.

scan-and-search

Step 3. Once the scan is completed, all deleted files, recycle bins and other missing files will be displayed. Please select the file you would like to recover and then click "Recover".

choose-files

Step 4. Then, select a folder path to save your recovered files.

save-recovered-data

Step 5. Wait patiently for this process of recovery to end.

Conclusion

The issue “some update files are missing in Windows 11/10” can occur due to a range of issues, from network problems to corrupted system files. Following the above solutions can help ensure your system remains up-to-date, secure, and running smoothly. If issues persist, consider contacting Microsoft Support for further assistance. If you suffer data loss during the process, it is worth trying AOMEI FastRecovery to recover the lost data with ease.

Hedy
Hedy · Staff Editor
Hedy is an editor of AOMEI Technology. She is very good at solving problems of partition management, and she wants to share all the problems she had already solved to users who met the same questions.