[Fixed] Google Drive Not Showing All Files

Users are more likely to use cloud storage and sync to collaborate. They weigh storage, data syncing, and file sharing when choosing a provider. One popular choice is Google Drive, which has many useful features. Google Drive lets users securely store, sync, and backup files. Google Drive's app and website can indeed make file access easy. However, users may occasionally encounter problems like Google Drive not showing all files. 

"Why is my Google Drive not showing all files?"

Actually, it is common that Google Drive does not show all files. There are several possible reasons for this, such as files being moved to different folders without your attention, the files being blocked or deleted by antivirus software, or temporary issues caused by bugs in Google Drive.

Except for the aforementioned reasons, there are some other answers for "why is my Google Drive not showing all files" as well:

What to do if the Google Drive not showing all files or even the files are missing?  The next section will guide you through how to troubleshoot and fix the problems.

What to do when Google Drive not showing all files?

Here are some useful and practical methods that can help you fix Google Drive not showing all files or the files not showing up in Google Drive. If the methods can't work, it is better to run professional data recovery software to save the lost data as soon as possible.

Method 1. Pause and restart Google Drive sync

If the data isn’t synced yet, you may not be able to see some new files added from another device. Try pausing and restarting it to give a fix.

To fix files not showing up in Google Drive, please click the Google Drive icon on the taskbar > click the settings/menu button > Pause syncing.

Then, when it is finished, click Resume syncing to see if the files are back.

Method 2. Check the WiFi connection or restart your PC

The WiFi network plays a key role in how data is synced. Factors like WiFi signal strength, the router's condition, and distance can all impact the connection. If the network is unstable, you might notice that Google Drive is not syncing all your files.

Try turning off the WiFi and then turning it back on. If that doesn’t work, disconnect from the current WiFi network and reconnect. Check if the files are syncing properly and if the issue with missing files on Google Drive still persists.

Bringing your machine back to normal is another way to fix this issue. For example, when you run into computer mistakes or problems, no matter how bad they are, restarting is a good idea. One thing you could try is resetting to fix the "Ndis.sys failed BSOD error" first.

Method 3. Check the sync settings

If Google Drive files not showing on your local drive, the sync settings might be the problem. Some files may only exist online in the cloud and not on your computer. To fix this, you can manually copy the files to your local drive.

Start Google Drive > click Settings/Menu > Preferences > Google Drive Folders from Drive > tick Mirror files instead of Stream files.

Thus you could store all your My Drive files both in the cloud and the local drives. And they will be available offline.

Method 4. Submit a request to Google Drive Support Team

When the Google Drive files not showing up all files, you can also ask Google Drive Support for help.

Step 1. Open the Google Drive Help page by searching google drive help in the search bar of Google Chrome Click Contact Us from the lower right corner.

Step 2. Then select Missing or deleted files and choose Email. After describing your detailed problems and filling in the blanks with your personal information, click Submit.  

Method 5. Open Google Drive in Incognito Mode

You can also open incognito mode on Google Chrome to get rid of outdated caches, which are also very likely to cause the Google Drive not showing up problem.

Step 1. Click the three-dot menu on the top-right corner of Chrome.

Step 2. Choose New incognito window or use the Ctrl + Shift + N.

How to recover missing Google Drive files?

The solutions mentioned earlier are meant to help fix the issue of Google Drive not showing all files. However, if none of them work, the files may have been permanently deleted from your computer.

In this situation, some users rely on data recovery services, while others who have backups can restore their files that way. But what if you don’t have any backups? How can you recover permanently deleted files from Google Drive?

AOMEI FastRecovery is a great option. This advanced Windows data recovery tool helps users, even without technical experience, recover their lost files. If all other methods have failed and your files are still missing, AOMEI FastRecovery can scan and recover permanently deleted documents from your computer. It is highly praised for restoring a variety of file types and even lets you preview files before recovering them.

Step 1. Install and launch AOMEI FastRecovery. Choose the exact partition or disk where your data lost and click Scan.

Step 2. Then, the recovery tool start to scan and search. lt will execute the “Quickly Scan" first for finding your deleted data fast, and then execute the “Deep Scan" for searching other lost data.

Step 3. Once the scan is completed, all deleted files, recycle bins and other missing files will be displayed. Please select the file you would like to recover and then click "Recover".

Step 4. Then, select a folder path to save your recovered Google Drive files.

Step 5. Wait patiently for this process of recovering ends.

To sum up

If Google Drive not showing all files or the files not showing up in Google Drive, users can follow this guide for help. They can fix internet issues, improve data sync, check sync settings, or contact the file owner, and so on. If the files are permanently deleted, AOMEI FastRecovery can help recover them quickly and safely.