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What To Do When You Can Not Open JGP Files in Windows 10 and 11?
Can not open JPG files? This may be caused by damaged files, errors, and others. Read this post to get fixes and easily recover lost pictures with JPG/JPEG in Windows 10 and 11.
By Irene / Updated on November 13, 2024
User case: I can not open JGP files!
Why can't Windows 10 open jgp files. I see that this question has been asked for years. Why isn't it fixed? I've tried some of the answers, but so far no success. Help!
- Question from Microsoft Community
It’s common to save photos from devices like your phone or camera, or images downloaded from the internet to your computer for easier viewing and storage. However, a frequent issue in Windows 10/11 is that JPG/JPEG (some users may mistakenly spell it as JGP) files sometimes won’t open in apps like Windows Photo Viewer or Photos.
When JPG files can’t open, Windows may display error messages such as:
- “Windows Photo Viewer can’t open this picture because either Photo Viewer doesn’t support this format, or you don’t have the latest updates to Photo Viewer.”
- “Windows Photo Viewer can’t open this picture because the file appears to be damaged, corrupted, or is too large.”
- “[FileName] We can’t open this file.”
- “Can not open JPG files.”
If you encounter these errors, this guide will walk you through tested solutions to quickly regain access to your JPG files.
Related article: PNG File Not Opening in Windows 10! What Should You Do?Why do some JPG/JPEG files not open?
Why does the problem appear? Common causes of this issue include: Sometimes, JPG files won’t open because Windows Photo Viewer doesn’t support the format or the app is outdated. Large file sizes can also cause issues, as very large JPGs may not open properly. Additionally, the JPG files may be corrupted due to improper saving, download errors, or system bugs. In some cases, the Photo Viewer application itself might be corrupted, or there could be a problem with your hard drive’s file system, which can also prevent files from opening.
JPEG file issues are also common, especially given their popularity in photography and image processing. As many smartphones use JPEG as the default image format, these issues can disrupt editing and processing work.
Errors While Saving: Mistakes in naming files (e.g., saving as “image.jpeg.jpeg”) or power interruptions during saving can cause corruption.
Missing Header: Sometimes, files get corrupted or lose essential header information, leading to a “no preview available” error.
You can repair corrupted JPG/JPEG files using tools like Wondershare Repairit. Watch the following video for a step-by-step guide on fixing the "Can't Open JPG Files in Windows" issue.
How to fix JPG not opening?
If you cannot open JPG files in Windows 10 and 11, you can try the following fixes to solve the problem.
Fix 1. Repair the Microsoft Photos
If there is a problem with the Windows Photos app, it might stop working right, and you can not open JPG files at this time. So, you should fix the app. You can follow the steps to repair the Microsoft Photos app.
Step 1. Press Win + I to open Windows Settings. Click "Apps > Apps & features".
Step 2. Scroll down and select Microsoft Photos. Click and choose "Advanced options".
Step 3. Find and click "Repair".
Since Windows Photo Viewer may not open JPG files when it is outdated, updating the program to the latest version can help. Older versions often have issues, including problems with file compatibility. Please follow the steps to update it to the latest version.
Step 1. Go to "Start > Settings > Update & Security > Windows Update". Click "Check for updates".
Step 2. Check the Photo Viewer box and click "Install Updates". Then restart your computer and check if you can open the JPG files.
Fix 2. Change the JPG file format or reduce the picture size
If you see an error that says the JPG format isn’t supported, try changing the file type. You can rename the file or use a file converter or image editor to do this. Before you start, make a backup copy of the original file in another folder. If Windows Photo Viewer still can’t open the JPG after you change the format or size, try opening it with another photo viewer, like Photoshop, or another reliable third-party viewer.
Fix 3. Recover corrupted JPG files
If the files get corrupted, you can not open JPG files as well. To recover them, you can use AOMEI FastRecovery, a powerful data recovery tool designed for Windows users. It will quickly and thoroughly search for your lost files from formatted disks, encrypted drives, corrupted drives. You can use it to restore picture formats including but not least jpg, png, tmp, gif, bmp, jpeg, tif, bin, psd, dwg, svg, cat, emf, cpl, info, and so on. This data recovery software is still helpful in recovering documents, audio, videos, and other 1000+ file types.
Step 1. Install and launch AOMEI FastRecovery. Choose the exact partition or disk where your data lost and click Scan.
Step 2. Then, the recovery tool start to scan and search. lt will execute the “Quickly Scan" first for finding your deleted data fast, and then execute the “Deep Scan" for searching other lost data.
Step 3. Once the scan is completed, all deleted files, recycle bins and other missing files will be displayed. Please select the file you would like to recover and then click "Recover".
Step 4. Then, select a folder path to save your recovered files.
Step 5. Wait patiently for this process of recovering ends.
To sum up
When you can not open JPG files in Windows 10 and 11, this passage will be helpful and practical. You can use the Windows built-in tools or the powerful data recovery software AOMEI FastRecovery to fix the issue with ease. The software is also helpful in situations where all your pictures disappeared from computer. You can free download it and use it to recover any lost data easily.
