Solved: My Acer Laptop Won’t Accept My Password

“My Acer laptop won’t accept my password, how can I fix this problem?” If you also confront this problem, then try the solutions from this guide, you can solve the issue by yourself.

Posted by @Lucas December 17, 2024 Updated By @Lucas August 7, 2023

Scenario: My Acer laptop won’t accept my password

“Today, when I tried logging in to my Windows 10 Acer laptop, it just won't accept my password. Though, the password is correct because I have been using the same password for ages now. However, windows show "Incorrect password. Try again" and doesn't let me log in. Why does it occur? How can I solve this error? Do I need to reset the whole laptop?”

Several Windows 10 users are experiencing difficulties logging into their computers, encountering an issue where the initial login screen does not accept their password. Most of these users are confident that they are entering the correct password. While some individuals face this problem with a single Windows account, others are encountering it with multiple Windows Account passwords needing to be accepted.

Why Windows 10 Acer laptop won’t accept password?

Generally, Windows won’t reject correct password. So, here we find some possible reasons that may cause Windows 10 not accepting correct password.

Keyboard driver error: Often, the problem arises when a new keyboard is connected. The current keyboard might inadvertently use the old keyboard's driver, causing keystrokes to behave differently. To resolve this, utilize the provided virtual keyboard.

Switch to Microsoft account: After a Windows Update (WU), the system may enforce a global Microsoft account password instead of the local one. If this occurs, switch to the Microsoft password rather than the local equivalent to rectify the issue.

Incorrect password: Frequently, the root cause is simply an incorrect password entry. As some users rarely employ the Microsoft account password, it might be forgotten. To overcome this, follow the steps to recover your Microsoft account password.

Windows OS glitch: At times, the problem results from an unresolved Windows 10 glitch. In such cases, you can address the issue by rebooting your PC in safe mode, entering the password, and then restarting it normally.

How to fix Windows 10 Acer laptop won’t accept password

If you're currently facing the same problem and seeking a solution, this article offers a variety of troubleshooting steps to help you overcome the issue. Below, you'll discover a range of potential remedies.

To make the most of these potential solutions, they are presented in a sequence based on their effectiveness and seriousness, so we recommend following them in the given order.

Way 1. Using the virtual keyboard

The most common cause of this problem is a defective keyboard or keyboard driver. It is frequently experienced when the user has just plugged in a new keyboard. Typically, the new keyboard continues to use the old keyboard's driver, which may result in different keystrokes.

This occurs because the Windows operating system did not have the opportunity to install the driver necessary for the new keyboard - this happens after the initial login screen. Fortunately, you may bypass the initial login page and allow your operating system to install the necessary driver by utilizing the virtual keyboard. Several individuals who faced this issue said it was fixed indefinitely once they entered the proper password using the virtual keyboard.

Step 1. To use the virtual keyboard, simply click on the Ease of Access icon located in the lower right corner of the initial login screen.

Step 2. Then, from the list of available options, click on the On-Screen Keyboard

Step 3. Use the virtual keyboard to input the password that was previously failing with the standard keyboard and try to log in again.

Way 2. Using the Microsoft Live password

As some users have noted, you may be able to avoid this problem by attempting to log in using your Microsoft Live password rather than the local password you used previously. As it turns out, this is due to a quiet Windows 10 upgrade that requires the computer to enforce the general Microsoft account password rather than the local password.

If you're having trouble with a Microsoft account and method one wasn't relevant (or didn't work), try inputting the Microsoft password instead - it's likely the same one you use for Outlook, OneDrive, Skype, and other Microsoft Ecosystem services.

Way 3. Recover Microsoft account password

Some affected customers claimed that they were able to address this issue by changing the Microsoft password using the recovery menu and then using the new password to skip the initial login screen. This is often useful when the user cannot recall the password for the Microsoft account.

Step 1. Open Microsoft password reset page on a working computer.

Step 2. Enter the email address or phone number you set for your Microsoft account and click "Next".

Step 3. Follow the steps to finish the verification.

Step 4. Once verified, you can enter the new password and confirm it to reset your password.

Way 4. Remove or reset laptop password

AOMEI Partition Assistant Professional stands out as a highly reliable tool for eliminating and resetting administrator or local account passwords on PCs running Windows 11/10/8/7/XP/Vista. This specialized unlocking utility excels in creating a Windows password reset USB, which proves invaluable for regaining access to your system in cases of forgotten or altered passwords.

The process is seamlessly guided by an intuitive graphical interface and comprehensive instructions, ensuring that no data loss occurs. Rest assured of the credibility of this program, as it offers a secure solution for your password-related concerns.

Free DownloadWin 11/10/8.1/8/7/XP
Secure Download

Step 1. Prepare an empty USB and connect it to a running Windows 10 computer. Install and launch AOMEI Partition Assistant. And Click "Reset Password" in the main interface.

Step 2. In the pop-up window, click "Next" to begin to create a WinPE bootable media.

Step 3. Here we tick "USB Boot Device" and choose your prepared USB and click "Proceed" to move on.

Step 4. Note that the USB flash drive will be formatted during the process. If there is important data on it, please make a backup and redo; if not, click "OK" to continue.

Step 5. When the bootable USB is created successfully, unplug it and connect it to your Windows 10 computer. Boot the PC from this USB, and you will see the interface of AOMEI Partition Assistant. Click "Reset Password, select the Windows system you would like to operate (Here we take Windows 7 as an example), and click "Next".

Step 6. Then, select the account you would like to operate and select the feature you want to use: "Remove Account Password" or "Reset Account Password". Here we choose "Reset Account Password" and click "Next".

Step 7. Type the new password and confirm it, then click "Yes". Then, you can log into your Windows 10 system with the new password.

To sum up

Now you can easily fix “My Acer laptop won’t accept my password” issue. This essay has discussed basic solutions to Windows 10 Acer laptop not accepting passwords. You may also use AOMEI Partition Assistant Professional to reset the laptop password. It is an excellent program for not only password reset but also disk cloning, partition formatting, file recovery, and other tasks.