Laptop Screen Black But Running? Troubleshoot Now

Identify and resolve the reasons behind a laptop screen turning black even when powered on.

By Irene / Published on December 17, 2024

By Irene / Updated on May 24, 2024

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Usually seen on laptops after signing in, the presence of a dead machine, a black screen with no light marks, no display, no options, is nothing, according to many years of IT training experience, the problem of "LED light, hard drive light, but no display" in laptops often occurs with users, especially when Microsoft triggers Windows operating system updates.

While a suitable laptop's black screen of death solution can be seen anywhere online and most of it involves recycling Windows or resetting components, which is cleaning the hard drive information, press the power button on your device for 10 seconds to turn off and remove the adapter after 30 seconds, install the adaptor and restart the device. If there is still a black screen, you can read on. If you want to fix a laptop's black screen problem, please try the following useful methods.

How to fix "laptop is on but the screen is black"?

It might seem strange to try to get your files back when Windows 11 just shows you a black screen. AOMEI Partition Assistant Professional, on the other hand, works like magic and always makes things better. It's great at fixing computer problems and works with many versions of Windows, such as 11, 10, 8, and 7. It has a feature called "Make Bootable Media" that lets you get into your PC and run the retrieval task. This makes it simple to get back lost data and control your device, even if your PC has a black screen.

AOMEI Partition Assistant

The Best Windows Disk Partition Manager and PC Optimizer

★Before we begin, it's necessary for you to make preparations:
A functioning computer.
Download and install AOMEI Partition Assistant Professional on this computer.
An empty USB drive or CD/DVD.
If the USB media contains important data, back it up, as it will be formatted during the process.

Step 1. Launch AOMEI Partition Assistant Professional. On the main interface, select "Make Bootable Media" from the "Tools" menu. Then, click on "Next" to proceed.

Step 2. Choose either "Burn to CD/DVD" or "USB Boot Device" based on the type of media you inserted. After making your selection, click on "Proceed" to continue.

Step 3.  A notification will appear stating that your USB drive will be formatted. Ensure you have backed up the necessary information, then click "Yes" to proceed.

The process of creating a WinPE bootable USB drive will require a few minutes. Once completed, a comprehensive partition manager will be installed on the USB or CD/DVD. You can connect this media to another Windows PC and run the partition manager. Then go to the BIOS and set it as the boot drive.

Step 4. Power on the PC and press the BIOS key. The BIOS key varies by manufacturer, so consult the instruction book or use a search engine like Google to find the specific key.

Note: If you have downloaded AOMEI PA, you can directly run the UEFI BIOS Boot Options Manager in the Tools part to learn how to enter BIOS in Windows 11.

Step 5. Enter the BIOS setup and navigate to the "boot" tab using the arrow keys. Choose "change boot order".

Step 6. In the list of devices, set the bootable manager as the first in order. Save the changes. Upon reboot, you will see AOMEI Partition Assistant, allowing you to repair or manage your hard drive using its various features.

Afterward, you can run the Recover Data function to find lost data back if needed.

Step 1. Launch AOMEI Partition Assistant Professional. Click on "Recover" from the top menu, then select "Recover Data".

Step 2. Choose the USB drive that contains the lost files and click "Start Scan".

Step 3. After the scanning process is complete, a list of all deleted files will be displayed. Tick the checkboxes next to the lost files you want to recover, then click "Recover".

Step 4. Select a destination path to save the recovered files.

Step 5. Once the recovery process is finished, navigate to the chosen path to locate and access your recovered files.

Other ways for fixing Windows 11 black screen

1. Perform Startup Repair or System Restore

The Windows Startup Repair function can assist you in diagnosing and resolving Windows boot difficulties. To execute Startup Repair, boot into the Recovery Environment and click Troubleshoot > Advanced options > Startup Repair.

Or you can also run System restore, a built-in program on Windows systems that restores your machine to its prior operating condition. If your computer has problems such as a black screen after a Windows update, a black screen after installing a graphics driver, or a blue screen, doing a System Restore might be a useful remedy. Similar to the above steps: Troubleshoot > Advanced options System Restore.

2. Factory reset your computer

If your computer or laptop encounter black screen after update Windows 11, the last option may be to conduct a factory reset on your device. If you don’t how to do it, here’s a guidance on how to factory reset on Windows 10 as a reference. This technique helps you to handle the problem, but it is better to create a backup of the important data beforehand. To do so, you can run AOMEI Partition Assistant Professional, and choose its Clone Disk function to back up your Windows 11 to the external hard drive.

Conclusion

You may find it annoying when your laptop screen goes blank, but there are a few good ways to fix this problem. At first, simple steps like turning the device off and on again may fix the problem. If the problem keeps happening, you can fix your system and get your data back with tools like AOMEI Partition Assistant Professional. This tool lets you make a bootable USB drive that lets you get to your files and manage them even if your laptop's screen isn't working. If those don't work, you can also try Startup Repair, System Restore, or a factory reset to fix the black screen problem. Always make a copy of your important files before you try to reset or fix something extensively.

FAQs

  1. What should I do first if my laptop screen is black after signing in?

    • Try power cycling the device: press the power button for 10 seconds to turn it off, remove the adapter for 30 seconds, then reinstall the adapter and restart.
  2. Can I recover my data if my laptop screen is black?

    • Yes, you can use tools like AOMEI Partition Assistant Professional to create a bootable USB drive and recover lost data.
  3. How do I create a bootable USB drive to fix a black screen?

    • Download and install AOMEI Partition Assistant on a working computer, use it to create a bootable USB drive, and then boot your laptop from this drive to access repair tools.
  4. What are other methods to fix a black screen issue on Windows 11?

    • Perform Startup Repair, System Restore, or a factory reset through the Windows Recovery Environment.
  5. Is it necessary to back up data before attempting repairs?

    • Yes, always back up important data before performing repairs or resets to prevent data loss.
Irene · Staff Editor
Irene is an Editor of AOMEI Technology. She devotes herself in giving insightful thoughts on common computer problems with simple and clear guidance. Irene loves to help people solve problems and explore more solutions on relevant issues. She loves reading, singing and travelling.