Error 0x80073D02: App Install or Update from Microsoft Store Failed

Have you ever encountered error number 0x80073D02 when trying to launch or update a Microsoft Store app? In this post, we'll show you 5 ways to fix this error on your PC.

Posted by @Lucas December 17, 2024 Updated By @Lucas August 6, 2024

Microsoft Store Error Code 0x80073D02

When you try to install or update an app from Microsoft Store, you may get the error 0x80073D02 after you click the Get or Update button.

After looking at many posts online, I find that the Microsoft Store error code 80073D02 mainly has the following 2 specific error messages.

#1. Select Retry to close and update the app. The app can’t update when it’s open. Code: 0x80073D02.

#2. App installation failed with error message: error 0x80073D02: Unable to install because the following apps need to be closed.

#3. The Microsoft Store error code 0x80073D02 may occur on many apps like Xbox Game Pass games and so on. Why does the error occur? The reasons may be as follows:

  • As the error says, some apps need to be closed.
  • There is something wrong with Microsoft Store.

How to Fix the Microsoft Store Error Code 0x80073D02

To get rid of the error 0x80073D02, you can try the following methods.

Way 1. Close Apps

When the error 0x80073D02 tells you to close an app, you can do as it requires. Then, install or update the app again.

Way 2. Re-register Microsoft Store

This method is offered by a user on the answer.microsoft.com forum and many people report think it is useful. Therefore, you can also try this method. Here is the way:

  1. Press the Windows logo key + X and then click Windows PowerShell (Admin).
  2. Execute the command: Set-ExecutionPolicy Unrestricted.
  3. Execute the command: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}.

Then, you can try installing or updating the app again to see if the issue is solved.

Way 3. Turn on Automatic App Updates

This method is also offered by a user on the answer.microsoft.com forum and many people think it useful. According to the user, the Microsoft Store error code 0x80073D02 occurs because you have turned off automatic app updates while going through the setup screens when installing Windows Technical Preview.

Then, you can open Command Prompt and run the following command to turn automatic app updates back on: reg add “HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsStore\WindowsUpdate” /v AutoDownload /t REG_DWORD /d 4 /f.

Way 4. Run Windows Store Apps Troubleshooter

This tool will troubleshoot problems that may prevent Microsoft Store Apps from working normally. Here is the guide:

  1. Press the Windows logo key + I to open the Settings app.
  2. Navigate to System > Troubleshoot > Other troubleshooters.
  3. Under the Other section, find Windows Store Apps.
  4. Click the Run button.
  5. Follow on-screen instructions and apply any recommended fixes.

Way 5. Repair or Reset Microsoft Store

Open the Settings app and go to Apps > Apps & features > Microsoft Store. Under the Reset section, click Repair or Reset according to your need.

You can also repair or reset the app that encounters the error 0x80073D02.

To sum up

Do you know other ways to solve the error 0x80073D02? Share them with us in the following comment zone. In addition, AOMEI Partition Assistant Professional is a multifunctional tool. It can partition hard drives, clone disks, recover lost partitions and data, etc. If you have these needs, you can try it.