How to Recover My Cloud Drive When Losing Data?

If you need to recover WD My Cloud drive when losing data, you can try the 4 solutions. They are effective to recover deleted or lost files from WD My Cloud drive.

Posted by @Irene August 15, 2024 Updated By @Irene August 15, 2024

User case: MyCloud is dead and need to recover data

 

Help: so MyCloud is dead and WD sent me a new one. I bought an external hard drive enclosure installed the drive in the enclosure. connected new external drive to my computer through a USB connection. 6 local disk drive appear. all are not accessible unless I reformat. I cancel and get the following message: The volume does not contain a recognized file system Please make sure that all necessary file system drivers are loaded and that the volume is not corrupted. Any suggestions on recovering the data other than sending out to a data recovery expert for $500?

- Question from WD Community

The WD My Cloud is a network-attached storage (NAS) device. It has its own hard drive built into it, which is where your data is stored. It can help you when you need to work together with more than one computer.

However, there are times when you might lose info on your WD My Cloud drive by accident. For instance, if you get the message "Volume does not contain a recognized file system error," it could mean that your disk is broken, the file system is corrupted, incompatible, or RAW hard drives, the disk has bad sectors, is infected with malware or viruses, or something else. At this time, you can't get access to WD My Cloud, and might even losing data . If you don't take measures to recover it back in time, you might lose it forever. Luckily, you can get your info back, and this article will show you 4 ways that are likely to work.

How to recover WD My Cloud drive easily and effectively

This article will show you 4 effective ways to get back your WD My Cloud drive data. If your drive works well on a Windows PC, you can use well-reviewed data recovery tools to look through your disk for data that can be recovered. If not, try the Linux disk that can start up your computer.

Method 1. Run WD My Cloud data recovery software

One of the best ways to recovery any important lost data is to use professional data recovery software. This is where we first suggest an easy-to-use and powerful data recovery program AOMEI FastRecovery. This tool is easy for people who aren't very good with computers to use. AOMEI FastRecovery can easily help you get back the files you lost on your WD My Cloud drive, no matter how it happened.

Free DownloadWindows PCs and Servers
Secure Download
Powerful advantages of AOMEI FastRecovery
Recover 1000+ file types, including Word, Excel, PPT, images, videos, archive, emails, etc.
Support NTFS, FAT32, exFAT, ReFS in Windows 11/10/8/7 & Windows Server.
Recover lost data from HDD, SSD, external hard drive, USB drive, SD card, etc.
Easily get back files that you deleted or lost by mistake, due to disk formatting, a system crash, a virus attack, or something else.

You can now get a data recovery tool that works so well for free. It works with almost all versions of Windows, including Win 11, 10, 8, 7, and Server. Once you've done that, it will be easy to get back the info on your WD My Clouddrive.

Step 1. Install and launch AOMEI FastRecovery. Choose the exact partition or disk where your data lost and click Scan.

Step 2. Then, the recovery tool start to scan and search. lt will execute the “Quickly Scan" first for finding your deleted data fast, and then execute the “Deep Scan" for searching other lost data.

Step 3. Once the scan is completed, all deleted files, recycle bins and other missing files will be displayed. Please select the file you would like to recover and then click "Recover".

Step 4. Then, select a folder path to save your recovered files.

Step 5. Wait patiently for this process of recovering ends.

⚠️Tips:
  • If you store the recovered data to the original disk or partition, you might overwrite the data. It is suggested to store the files on other drives.

  • If you need to quickly find lost data, you can type the files into the search box or use the Filter tool to only see certain types of data.

Method 2. Recover data from WD My Cloud  drive using Linux CD

If your Windows system keeps crashing, try to boot from a Linux CD and get your data back from WD My Cloud drive. 

Step 1. Remove the WD My Cloud drive and connect it to your computer via a cable.

Step 2. Connect a bootable Linux CD and boot your computer from it. 

Step 3. Install a program that is able to access your partition in Windows PC. You will then be able to access your WD My Cloud and data on it. Copy and paste it to another location.

Method 3. Recover WD My Cloud drive with CMD

If you don't want to download additional software, you can try this method: use CMD to recover deleted files from your WD My Cloud drive. It has a list of tools, such as attrib, that can be used to view hidden files. Before using it, you have to understand some factors, which may be difficult for some people.

Step 1. Open the Windows menu and search for cmd. Choose Run as administrator.

Step 2. Input command like ATTRIB -H -R -S /S /D X:*.* (X refers to the drive letter of your WD My Cloud drive)

Method 4. Recover WD My Cloud drive with Windows File Recovery

Microsoft made Windows File Recovery to help people who have Windows 10 versions 2004 or later get back lost files. It doesn't have a graphical user interface, and to restore data, you have to type certain commands into the command line. There are four ways that Windows File Recovery users must choose from in order to work properly: Regular, Extensive, Segment, and Signature.

For recovering files removed from the Recycle Bin, the initial step involves recalling the file's original storage location, followed by the execution of the subsequent command: winfr source-drive: destination-drive: [/mode] [/switches]

Step 1. Type “Microsoft Store” in the search box and open it. And then find “Windows File Recovery” and click “Get”.

Step 2. After installing Windows File Recovery on your computer, type Windows File Recovery in the search box and select “Run as administrator”.

Step 3. Right-click the drive which saved the deleted files and select “Properties” to check the file system.

Step 4. There are some common switches to use. You could check them and their description in the following chart. To find more switches in the Windows File Recovery tutorial.

Step 5. For example, if you want to recover a zip file but you don’t know the detailed name from C: drive to E: drive, you could input the following command: winfr C: E: /regular /n \C:\Recycler\*.zip

In addition to these methods, you can also check your Recycle Bin of WD My Cloud drive:

Step 1. Please go to Control Panel > Shares. Select a share and add the Recycle Bin. Now, under the “Sharing Profile: Active Shares” option, open the Recycle Bin. You can check the Recycle Bin by going to “Network Places”.

Then, how to retrieve deleted files from WD My Cloud Recycle Bin?  Go to Settings > Setup Sharing. Under that option, you can see if the Recycle Bin is open or not. If your Recycle Bin is open, you will see that it is named “Recycle Bin - Volume_1”, then you can recover it. If not, it is advisable for you to try AOMEI FastRecovery to recover your data easily.

Conclusion

What if you lost or delete files from WD My Cloud drive? This article shares 4 solutions. You can run the powerful data recovery software like AOMEI FastRecovery or using other methods. With our guide, it won't cost you a lot to get help from professional data recovery. You can free download the reliable and powerful WD My Cloud Drive data recovery tool to have a try.